FAQs
Orders & Shipping
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How can I purchase products?
Products are not available for direct checkout on our official website. To purchase, please visit the product page and click through to Amazon, where you can complete your order securely.
How do I return or exchange a product?
Since purchases are completed through Amazon, returns and size exchanges should be processed directly through Amazon according to Amazon’s return and exchange policy. If you have any other questions, please contact us and our team will be happy to assist you.
Use & Care
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Can I wear them during exercise?
Yes. Many Our products are designed to support movement and can be worn during exercise, walking, training, or other everyday activities.
Can I wear the product while sleeping?
Some products feature stronger compression or added support and are more suitable for use during activity. For sleep or extended rest, please refer to comfort-focused styles and check each product page for detailed wearing guidance.
When should I wear ?
You can wear during daily activities, workouts, travel, standing work, or recovery routines. The best timing depends on your comfort needs and activity level.
How long can I wear the product?
Wear time depends on your comfort level and the product type. If you feel discomfort, excessive tightness, numbness, or irritation, remove the product and consider adjusting the size or wearing time.
For products with silicone grip strips, such as certain sleeves, we recommend removing the product after a period of activity to let your skin rest before wearing it again.
How should I clean and care for Vital Salveo products?
Hand wash only. Use a neutral detergent and wash gently with cold or lukewarm water. Do not bleach, dry clean, tumble dry, or use fabric softener. After washing, gently press out excess water and air dry in a shaded area.
Product & Technology
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Will the technology wash out over time?
Vital Salveo products are designed with functional elements integrated into the fabric structure. To help maintain fit, comfort, and product performance, always follow the care instructions on the product label.
Can I wear Vital Salveo products every day?
Yes. Vital Salveo products are designed for daily movement, work, travel, exercise, and recovery routines. If you feel discomfort, excessive tightness, or skin irritation, remove the product and adjust your wearing time or size.
Sizing & Fit
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How do I choose the right size?
Please refer to the size chart on each product page and measure the relevant body area before purchasing. Choosing the correct size helps ensure proper support, comfort, and fit.
What should I do if I am between two sizes?
Because products are designed with compression, we recommend choosing your size based on the size chart for each product. If you prefer a more relaxed fit, choose the larger size. If you prefer a stronger compression feel, choose the smaller size.
How tight should the product feel?
The product should feel supportive and secure, but not painful or restrictive. It should not cause numbness, tingling, or discomfort.